In an era where digital transformation is reshaping every aspect of our lives, ICTRoshni stands at the forefront of revolutionizing online consulting and counseling services. Designed with a user-centric approach, ICTRoshni offers a seamless platform that connects individuals with qualified professionals across various fields, including mental health, career guidance, and life coaching. This innovative service not only simplifies access to expert advice but also enhances the overall experience for users seeking support.
What sets ICTRoshni apart is its commitment to personalization and quality. By leveraging advanced technology, the platform ensures that clients receive tailored solutions that address their specific needs and challenges. Users can effortlessly navigate through a range of services, book appointments, and engage in meaningful interactions with professionals—all from the comfort of their own homes.
As it pioneers change in the online consulting and counseling landscape, ICTRoshni not only meets the demands of modern users but also contributes to the broader dialogue around mental health and personal development. By bridging the gap between clients and experts, ICTRoshni is not just a service provider; it is a catalyst for growth, empowerment, and positive change in the lives of individuals.
ICTRoshni: Bridging Gaps in Mental Health and Wellness Support
ICTRoshni is not just an online consulting and counseling solution for service provider; it is a vital bridge connecting individuals to essential mental health and wellness support. In today’s fast-paced society, many people encounter challenges that can affect their emotional well-being and overall quality of life. Recognizing this need, ICTRoshni has been designed to provide immediate access to qualified professionals who can offer guidance, support, and strategies tailored to individual circumstances.
By leveraging technology, ICTRoshni facilitates a unique connection between clients and experts across various fields. Whether someone is struggling with anxiety, seeking career advice, or looking for strategies to improve their overall well-being, the platform offers a diverse array of services. Clients can choose from a wide range of specialists based on their specific needs, ensuring that they receive targeted assistance that resonates with their personal experiences.
Overview About ICTRoshni:
ICTRoshni is a completely open-source Laravel-based software solution Developed by ICTVision that empowers businesses and service providers to offer a wide range of professional online consulting and counseling services, such as mental health counseling, career guidance, legal advice, financial consulting, personal development, and other specialized services, all delivered directly to clients through a seamless online platform.
ICTRoshni is a comprehensive solution designed to empower businesses and service providers to connect with clients and offer expert advice in various fields. At the heart of our mission is a dedication to enhancing the well-being of individuals and communities.
With our focus on quality and innovation, ICTRoshni aims to make expert guidance more accessible, efficient, and personalized. By leveraging our solution, you can provide instant consulting services with ease. Dive into our story and discover how we’re transforming the consulting and counseling landscape. Experience the future of professional advice with ICTRoshni—where expert solutions are just a click away.
Features of ICTRoshni:
1. Multiple Language Support:
ICTRoshni is designed with multilingual capabilities, offering full support for both English and French. This feature ensures that clients and consultants can seamlessly switch between languages, making the platform accessible to a diverse audience across different regions.
2. Geographic Flexibility:
Regional Customization: ICTRoshni provides comprehensive geographic support, enabling businesses to customize consulting services according to different regions. Whether operating in multiple cities or countries, you can tailor the services offered based on the specific needs, preferences, and time zones of each region.
Localized Service Availability:The platform allows businesses to set service availability based on local regions, ensuring that clients are connected with the nearest or most relevant consultants. This ensures that clients receive personalized, region-specific consulting services tailored to their location.
3. Wide Range of Services:
ICTRoshni supports a diverse array of professional online consulting and counseling services, including mental health counseling, career guidance, legal advice, financial consulting, personal development, and more. The platform is flexible enough to add or remove services based on business requirements, ensuring it adapts to the evolving needs of clients and service providers.
4. Flexible Scheduling
Clients have the flexibility to schedule appointments at their convenience, allowing them to choose times that best fit their busy lives. This feature enhances accessibility and encourages more individuals to seek support.
5. Client Reviews and Ratings
To maintain high standards of service, ICTRoshni includes a feedback mechanism where clients can rate their experiences and leave reviews for professionals. This transparency helps others make informed choices and encourages service providers to maintain quality.
6. Admin Portal/CRM
The robust admin portal allows for effective management of the entire platform. Admins can monitor user activity, manage professional profiles, track appointments, and oversee billing processes. The CRM features facilitate communication with both clients and service providers, ensuring efficient support and timely updates.
7. Mobile Application
The dedicated mobile application enhances the accessibility of ICTRoshni, allowing users to consult professionals on the go. With features similar to the web platform, the app enables clients to book appointments, engage in secure messaging, and access resources directly from their mobile devices, promoting convenience and flexibility in their counseling journeys.
How ICTRoshni Works:
1. Customer Journey
The customer journey with ICTRoshni begins with a seamless registration process, where clients can sign up or log in using their email, phone number, or social media accounts. This accessibility sets the stage for a user-friendly experience as customers select services from a wide range of available categories and post their consultation requests. Once a job is posted, clients have the flexibility to either book an immediate consultation or schedule it for a later date and time.
For immediate bookings, clients can expect to connect with a consultant within a predetermined time interval, enhancing the promptness of service delivery. After the job is posted, it is directed to the admin, who expertly assigns the task to a qualified professional based on their skills, availability, and geographical location. Upon receiving the assignment, the consultant reviews the details and, upon acceptance, officially initiates the consultation process.
During the scheduled session, the consultant engages with the client, starting a session timer to track the duration of the consultation. Once the consultation is complete, the consultant stops the timer and marks the session as finished. Billing is straightforward and based on the type of consultation and time spent. For instance, different rates apply for legal advice compared to career counseling, with specific billing increments ensuring fairness and transparency in charges.
2. Service Provider Workflow
For consultants, the workflow within ICTRoshni is designed to streamline their operations and enhance their effectiveness. It begins with the setup of their profile, where they provide essential details about their expertise, consultation areas, and availability. Once their profile is live, consultants receive notifications regarding new consultation requests, updates, and other relevant information through the app.
The admin plays a crucial role in the assignment process, matching consultation requests with suitable consultants based on their skills and proximity to the client. Upon receiving a request, consultants can review the details and choose to accept or decline the job, confirming their commitment to the client. Once they accept a request, they initiate the session at the scheduled time, starting the session timer to monitor the duration of the consultation.
After the consultation concludes, the consultant marks the session as complete and records any additional details if necessary. Billing is automatically calculated by the platform based on the time spent and the specific rates applicable, with earnings directly added to the consultant’s account balance. Following the completion of each consultation, clients have the opportunity to rate the consultant, providing valuable feedback that can influence future assignments and help maintain high service standards.
2. Admin Operations
Behind the scenes, ICTRoshni’s admin operations ensure smooth and efficient service delivery. When a client posts a consultation request, a notification is sent to the admin for immediate action. The admin reviews each request, considering the client’s location, type of consultation, and any special instructions provided.
Once the consultation details are assessed, the admin assigns the request to the most suitable consultant, taking into account their expertise, availability, and proximity to the client. Additionally, the admin is responsible for approving new consultant accounts after a thorough review of their qualifications and areas of expertise.
The admin also plays a pivotal role in monitoring the progress of ongoing consultations, ensuring they are completed efficiently and within the expected timeframes. Should any issues arise during a consultation—such as delays or disputes—the admin can intervene to facilitate resolutions, ensuring satisfaction for both the client and the service provider.
Finally, once a consultation is marked as complete by the consultant, the admin oversees the final billing process. This oversight guarantees that the correct charges are applied and that service providers are compensated promptly for their expertise and time. Through these coordinated efforts, ICTRoshni not only enhances the customer and consultant experience but also fosters a reliable and responsive consulting environment.
Case Studies:
Roshni Online has revolutionized the online consulting and counseling market by seamlessly connecting clients with skilled professionals across various fields. This case study highlights the real-world deployment of Roshni Online, demonstrating how it has transformed access to expert advice and support through its innovative platform. Each case study reflects the platform’s adaptability and success in meeting diverse client needs and enhancing the overall consulting experience.
1. Services Offered by Ustad Online:
Roshni Online provides a range of essential consulting and counseling services designed to meet the diverse needs of clients. Our platform connects individuals with experienced professionals who offer expert advice and support, ensuring a comprehensive and personalized consultation experience.
Here are the various services Roshni Online offers for your convenience:
Mental Health Counseling:
Roshni Online connects clients with licensed mental health professionals who provide compassionate and confidential support. Whether you need therapy for anxiety, depression, or stress management, our expert counselors are here to help.
Career Guidance:
Roshni Online offers career counseling services to help individuals navigate their professional paths. From resume building and job search strategies to career development and transitions, our career experts provide tailored guidance to help you achieve your career goals.
Legal Advice:
Roshni Online provides access to experienced legal consultants who offer expert advice on a range of legal matters. Whether you need assistance with contracts, legal disputes, or general legal inquiries, our professionals are ready to support you.
Financial Consulting:
Roshni Online connects clients with financial advisors who offer comprehensive financial planning and investment advice. Our experts help you manage your finances, plan for the future, and make informed financial decisions.
Personal Development:
Roshni Online offers personal development consulting to help individuals enhance their skills, achieve personal goals, and improve overall well-being. Our consultants provide guidance on personal growth, productivity, and self-improvement.
For more detail about Roshni Online
Conclusion:
In an increasingly digital world, ICTRoshni stands out as a transformative platform for online consulting and counseling services. By streamlining the customer journey, optimizing the workflows for service providers, and ensuring robust admin operations, ICTRoshni delivers a comprehensive and user-friendly experience for all stakeholders involved.
The platform’s emphasis on flexibility, security, and personalized service caters to the diverse needs of clients, empowering them to connect with qualified professionals at their convenience. Whether seeking legal advice, career coaching, or mental health support, users can navigate their options with ease, leading to more informed decisions and improved outcomes.
For consultants, ICTRoshni provides the tools necessary to manage their practice efficiently. With features that facilitate quick communication, appointment management, and feedback collection, professionals can focus on delivering high-quality service while the platform handles the logistics.